Privacy Policy

Last updated: November 2025

At Retreat to Africa, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or engage with our travel services.

1. Information We Collect

Personal Information

When you make an enquiry, subscribe to our newsletter, or book a journey, we may collect personal details such as your full name, email address, phone number, country of residence, travel preferences, and payment details. We only collect information necessary to respond to your requests and deliver our services effectively.

Usage Data

We may automatically collect non-identifiable information about how you interact with our website, such as your IP address, browser type, pages visited, and general location. This helps us understand user behavior and improve website performance.

2. How We Use Your Information

We use your personal information to respond to enquiries, process bookings, send updates (if you’ve opted in), improve our services, and comply with legal obligations. We will only use your data for its original purpose unless another compatible use applies.

3. Data Security

We implement appropriate safeguards to protect your personal data from unauthorized access or misuse. However, no method of transmission over the Internet is entirely secure, and you acknowledge that information is provided at your own risk.

4. Data Sharing and Third Parties

We will never sell or rent your personal information. We may share data with trusted partners (e.g., lodges, transport providers, payment processors, or IT providers) solely to facilitate our services. All third parties are bound by confidentiality and data protection obligations.

5. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and analytics. You can adjust your browser settings to refuse cookies, though some features may not function properly as a result.

6. Links to External Websites

Our website may include links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing personal data.

7. International Data Transfers

As we operate internationally, your information may be transferred and stored outside your country of residence. We take reasonable steps to ensure compliance with applicable data protection laws (including GDPR and POPIA).

8. Your Data Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your personal data and withdraw consent for marketing. To exercise these rights, please contact us directly.

9. Updates to This Policy

We may periodically update this Privacy Policy to reflect operational or legal changes. The latest version will always be posted on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@retreattoafrica.com
Website: https://retreattoafrica.com

By using the Retreat to Africa website, you consent to the collection and use of your information as described in this Privacy Policy.